Privacy Policy

Welcome to Raxsan Pte Ltd ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect the following personal information from you:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information
• Purchase history
• Any other information you provide to us directly

Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• Operating system
• IP address
• Cookies and usage data

How We Use Your Information

Personal Information

We use your personal information to:

• Process and fulfill your orders
• Provide customer support
• Send you updates about your order status
• Communicate with you about our products, services, and promotions
• Improve our website and services

Non-Personal Information

We use non-personal information to:

• Analyze website traffic and usage patterns
• Enhance user experience
• Improve website functionality and design

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure socket layer (SSL) technology to encrypt sensitive information
• Regular security assessments and updates
• Restricted access to personal information
• Staff training on data protection best practices

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
• To comply with legal requirements, enforce our site policies, or protect ours or others' rights, property, or safety

Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings; however, this may affect your ability to use some features of our website.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our website’s privacy policy.

Compliance with GDPR and PDPA

Our data processing practices comply with the General Data Protection Regulation (GDPR) and the Personal Data Protection Act (PDPA) of Singapore. This includes obtaining consent for the processing of personal data, ensuring the security and confidentiality of personal information, and providing individuals with the right to access, rectify, or erase their personal data.

Changes to Our Privacy Policy

Raxsan Pte Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Raxsan Pte Ltd
bka@raxsanglobal.com
+65 9380 9366

Thank you for visiting Raxsan Pte Ltd. We value your privacy and appreciate your trust in us.